We have been working with family carers of children and adults with learning disabilities or autism for over 65 years.

We can offer a comprehensive and preventative information, advice and advocacy support service around Health and Social Care, Welfare Benefits, Wellbeing and Life Transitions. We also run regular support groups, workshops and activities for family carers as well as small and large family events throughout the year.

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18th October 2019 Notification

Dear Parents and Carers,

In recent weeks we have experienced very high volume of referrals for support from a caseworker.

This means that waiting time for a call back is 2 weeks now and waiting time for an appointment is from 2-4 weeks.

I would like to urge you to contact us immediately when you receive any benefits forms that you need help with. If you contact us just before the deadline we may not be able to assist you.

We will respond quickly to emergencies such us breakdown in care provision, if you were made homeless or facing homelessness, safeguarding or if you are highly distressed.

We only have two caseworkers who are working very hard to meet the demands, so please help us by calling our department as soon as you need any support in order to help you on time.

Wish you all the best and thank you in advance for your understanding.

Monika Wojtun-Sieminska

Casework and Quality Manager

Supporting Families Team

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Latest news
  • Without people like you, I wouldn’t know what to do.

    After struggling for years to find the right support for his 9 year son, David found Centre 6 years ago and has never looked back. As a single dad it was very hard at times but the support David has received with filling in forms and having home visits arranged for them has made a positive difference to their lives.

    David, family carer