This role has been designed to offer opportunities to gain some experience of what is involved in working in a busy office and reception area.

Volunteers will provide assistance to the Centre 404 receptionist and reception volunteers and help out with some daily tasks in the Central Team.


Role:                                   Reception/Admin support (Supported Role)

Supported By:                Dawn

Location:                           Centre 404, 404 Camden Road, London N7 0SJ


Length of commitment: 3 months
Frequency: 4 hours a week
Estimated total hours: 48


Key tasks/activities:

  • Meet and greet visitors, help them to sign in
  • Answer the phone, transfer calls and take messages
  • Check leaflets and posters are up to date and tidy
  • Opportunity to work with other projects and services in the organisation
  • Assist with research and fundraising tasks
  • Help with other things – like scanning and mail-outs

Personal attributes and experience needed:

  • Able to handle confidential information
  • Friendly
  • Calm
  • Polite
  • Able to follow instructions


  • Induction to Centre 404 reception and the work of Centre 404
  • Training on how to use some office equipment (shredders or photocopiers)
  • Introduction to staff in the building
  • Ongoing supervision during the placement

As a Centre 404 volunteer you will receive:

  • A formal induction and Volunteer Handbook full of useful information
  • Travel expenses
  • Support from the Volunteer Coordinator
  • Training, if needed
  • After 3 months as a Centre 404 volunteer, we will provide a reference if required for paid work or for other purposes
  • Protection through Centre 404’s employee liability insurance policy whilst on the premises or engaged in any work on behalf of Centre 404
  • Certificate of Appreciation
  • Invitation to the AGM
  • Celebrate Volunteers’ Week – 1st – 7th June
  • Opportunities to meet other Centre 404 volunteers to share experiences

Other information

All volunteer placements at Centre 404 are subject to references and some require a DBS check. The recruitment of all volunteer placements adheres to Centre 404’s equal opportunities policy.