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Staff Testimonials

See and read what some of our staff have said about working at C404

  >  Family Carers and Parents  >  SENDIASS

Waltham Forest SENDIASS

What We Offer

  • Advice on getting extra support from your nursery, school or college for your child or young person
  • Individual casework, representation, and support in preparing for and attending meetings
  • Helpline and email support (phone lines are open between Monday-Friday 9am-5pm)
  • Support in attending meetings including at school and the local authority
  • Help communicating with professionals (letter writing, emails, phone calls)
  • Support to achieve positive outcomes at meetings and reviews about you or your child
  • Help understanding reports by professionals
  • Advice on SEN systems, procedures, and processes
  • Information on Health and Social Care policies and procedures
  • Support and advice with post 16 options
  • Support with SEND Tribunals
  • Signposting to other support services

Enfield SENDIASS

What We Offer

One-to-one and group support is available face to face, over the phone, email, and online on matters relating to special education needs and disabilities such as:
  • Statutory duties, eligibility and referrals to local service provision.

  • Rights of parents, children and young people.

  • Support with applications, form filling and drafting letters.

  • Complex documentation including needs assessment, reviews and Education Health and Care Plans (EHCPs).

  • Arranging and attending meetings in schools or with local authority professionals.

  • Support with disagreement resolutions – including support with complaints, referral to mediation services and support with appeals.

  • Advice relating to school and college placements and exclusions.

  • Information on complaint procedures and mediation.

  • Independent advocacy around decision making; discrimination; rights and entitlements.

We will also be offering workshops and information sessions to parents and carers, drop-in sessions for parents and carers in community centres across the borough and focus groups for young adults to ensure that they are consulted with and included in design of service provision.

Touriya was supported by her caseworker at Centre 404 to access support and advice.

When Touriya first joined Centre 404 she was feeling lost and struggling to navigate services to get the help she needed to put support in place for her 26-year-old daughter Jamilah who has autism. As a result, her own wellbeing was being neglected.

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JK, one of the carers helped by Centre 404

JK was concerned about her daughter CR's low Disability Living Allowance (DLA) award, despite CR's autism and high support needs.

Seeking assistance, she turned to Centre 404. Our teams quickly gathered all the necessary information, reviewed the Department of Work and Pension (DWP)'s decision and advised JK to collect additional evidence. 

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