Support and Information

Individual support to parents/family carers

The Supporting Families Service supports parents and family carers of children and adults with learning disability or autism in the North London boroughs of Islington, Camden, Haringey, Hackney, Tower Hamlets, Enfield, and Waltham Forest.

We provide information, advice, guidance and support around understanding disability and entitlements; health and wellbeing; life transitions and income maximisation.

We work towards a world where the families of people with learning disabilities have the support, they need to enjoy the same rights, freedom, responsibilities, choices, and quality of life as people within the wider community.

Our values

Prioritising the needs and wishes of those we support
Building meaningful communities
Enabling choice, independence, and wellbeing
Promoting inclusion and embracing equality and diversity

Information for family carers

We offer, online, telephone and face to face advice and support to:

Help you understand disability related issues
Give you information and advice in knowing your rights and accessing the right service for your cared for
Help you as your child moves through the different stages in life (early years, childhood, moving into adulthood and living as an adult)
Support you to achieve respite
Give you information about looking after yourself, including volunteer opportunities to develop existing and new skills to help you return to work
Support you in getting the right benefits at the right time
Give you information and support around welfare benefits and disability benefits, direct payments, and personal budgets
Signpost you on to other services, if necessary

Click the link below to download our leaflet

Download Leaflet

Download our newsletter for Family Carers

June Newsletter

Previous editions of our Family Carers Newsletter:

May Newsletter

April Newsletter

If you are interested in finding out more information, please contact

family@centre404.org.uk

JK, one of the carers helped by Centre 404

JK was concerned about her daughter CR's low Disability Living Allowance (DLA) award, despite CR's autism and high support needs.

Seeking assistance, she turned to Centre 404. Our teams quickly gathered all the necessary information, reviewed the Department of Work and Pension (DWP)'s decision and advised JK to collect additional evidence.

Read more

Touriya was supported by her caseworker at Centre 404 to access support and advice.

When Touriya first joined Centre 404 she was feeling lost and struggling to navigate services to get the help she needed to put support in place for her 26-year-old daughter Jamilah who has autism. As a result, her own wellbeing was being neglected.

Read more