Individual support to parents/family carers

We offer, online, telephone and face to face advice and support to:

• Help you understand disability related issues
• Give you information and advice in knowing your rights and accessing the right service for your cared for
• Help you as your child moves through the different stages in life (early years, childhood, moving into adulthood and living as an adult)
• Support you to achieve respite
• Give you information about looking after yourself,  including volunteer opportunities to develop existing and new skills to help you return to work
• Support you in getting the right benefits at the right time
• Give you information and support around welfare benefits and disability benefits, direct payments and personal budgets
• Signpost you on to other services, if necessary

Click here to download a leaflet for our service 

For more information please call 02076971336 or email family@centre404.org.uk

Information for family carers

A place for family carers to find information, resources and useful links relating to Learning Disabilities or autism.

Please view the full list of resources here

Support groups, workshops and events

We run a wide range of support groups and forums that will enable you to meet with others, share information and chat about issues that affect you and your cared for.  Have your say and make sure that services in the borough are appropriate to you and to the needs of the person you care for! At Centre 404 we offer many different ways for family carers to get involved including our friendly and informal workshops and social events available for family carers.

To find out what’s coming up at Centre 404 click here and check out our calendar of events or sign up for updates by clicking the logo below to receive updates directly in your inbox!

Centre 404 is pleased to announce that from the 1^st November 2021 we will be running the Enfield SENDIAS Service. We are all working hard to ensure that the transition of this service is as smooth as possible. Although the services provided by the Enfield SENDIASS are unchanged, and some of the staff you may have worked with before (Mary and MG) will still be here to support you, please be aware that the contact details you need to use have changed – see below for more information.

The Enfield Special Educational Needs and Disabilities Information Advice and Support Service (SENDIAS Service) is open to any Enfield resident aged 0 – 25 with special educational needs, their parents and carers and professionals who support these families. This service is impartial, confidential and free to use.

This includes a phone line open 9am – 5pm Monday – Friday, and evening appointments available for families unable to access the service during business hours.

One-to-one and group support is available face to face, over the phone, email, and online on matters relating to special education needs and disabilities such as:

• Statutory duties, eligibility and referrals to local service provision.
• Rights of parents, children and young people.
• Support with applications, form filling and drafting letters.
• Complex documentation including needs assessment, reviews and Education Health and Care Plans (EHCPs).
• Arranging and attending meetings in schools or with local authority professionals.
• Support with disagreement resolutions – including support with complaints, referral to mediation services and support with appeals.
• Advice relating to school and college placements and exclusions.
• Information on complaint procedures and mediation.
• Independent advocacy around decision making; discrimination; rights and entitlements.

We will also be offering workshops and information sessions to parents and carers, drop-in sessions for parents and carers in community centres across the borough, and focus groups for young adults to ensure that they are consulted with and included in design of service provision.

Read our Male Carers Insight Report 2020 here: https://centre404.org.uk/wp-content/uploads/2020/10/Centre-404-Male-Carers-Research-Insights-Report-Jan-2020_Final.pdf